Accessibility

Note: Mershon Auditorium does not have an elevator to the balcony. Main floor accessible seating is available for patrons with limited mobility or those using wheelchairs, and their companions.

Tickets are available at all prices (while supplies last) and can be purchased through Ticketmaster or the Schottenstein Center Ticket Office. When ordering accessible tickets, please indicate that you require accessible seating so you can be properly seated. 

Ticket exchanges may be made to accommodate guests with disabilities. If a guest with a disability needs to exchange a conventional seat ticket for a ticket in an accessible area, we will make every effort to provide new tickets in the closest comparable accessible seating location on a “first come, first served” basis on the night of the event.

Learn more about buying accessible tickets via ticketmaster.
 

Mershon Auditorium is equipped with the Listen WiFi assistive listening system. To access audio on the day of the event, join our WiFi network and download the ListenWiFi app. A limited number of audio receivers, headphones, and neckloops are also available upon request.  

A calming room is available inside the seating area of Mershon Auditorium and can be requested for use during events. The space offers a view of the stage through large windows, adjustable volume controls, dimmable lighting, and alternative seating. 

Mershon Auditorium is committed to providing excellent customer service to all, regardless of ability.  Ensuring that our digital content and website is accessible is important to us. We use internationally recognized standards, the W3C Web Content Accessibility Guidelines (WCAG) 2.1 A + AA, as a guide to enhance the accessibility of our web pages, applications, PDFs, and multimedia assets. To the best of our ability and resources, Mershon Auditorium has taken reasonable steps to design and develop our website so that they are accessible to everyone.  Re: Third Party Sites - this website may contain third party links or content. We cannot guarantee the accessibility of third-party websites or content.

To request an American Sign Language (ASL) interpreter for an event, please provide your contact information, the name of the show you're attending, and the location of your purchased seats. We recommend submitting requests at least two weeks in advance. To request an interpreter, email us at MershonAuditorium@osu.edu.

Limited accessible parking is located at 1871 North High Street, Columbus, Ohio 43210, adjacent to the venue. If there are no accessible spaces available upon arrival, guests who require accessible entry may use our designated drop-off area and accessible entrance located at 1871 North High Street directly next to the venue entrance, after drop off, vehicles can be parked in either the Arps Garage located at 1990 College Road or the Ohio Union North Garage located at 1780 College Road.

Accessible restrooms are located on the main floor of the lobby. The women's accessible restroom is located near the west end of the lobby. The men’s accessible restroom is located near the east end of the lobby.

Mershon Auditorium maintains a limited number of manual wheelchairs free of charge on a first-come, first-served basis and can be checked out at our Accessibility Check-in area when doors open, directly to the right when you enter through the High Street doors. Please have a photo ID available.