Ticket Information
is the exclusive ticketing partner of Mershon Auditorium.
Tickets are MOBILE. YOUR PHONE is YOUR TICKET! Official Ticketmaster tickets are delivered as a SafeTix code. Make sure your phone is charged with a bright screen. Transfer or accept a transfer and add tickets to your Apple Wallet OR Google Pay IN ADVANCE. Not valid printed on paper OR as a screenshot. Don't have a smartphone? - bring your confirmation email /photo ID to the Box Office the day of the event for assistance.
The Schottenstein Center Ticket Office (Northeast corner of venue) sells tickets to Mershon Auditorium special events in person (we do not sell tickets to Wexner Center for the Arts exhibits or events) OPEN WEEKDAYS from 9AM-4PM.
The Mershon Auditorium Box Office is closed on non-event days. The Box Office opens two hours before show time on event days for the purchase of available tickets.
Beware of fake or counterfeit tickets!
We cannot guarantee the validity of tickets purchased from an unauthorized source. 3rd party tickets must be transferred through Ticketmaster. Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a SafeTix code) will be accepted. Ticket prices are subject to change at any time. If an event is canceled or rescheduled, return to your original point of purchase.
ALL-IN TICKET PRICING - Learn more.
Mershon Auditorium is CASHLESS from ticketing to concessions and merchandise. Purchases can be made with debit/ credit card - Visa, MasterCard, American Express and Discover.
Need accessible seating?
Refer to the Ticket FAQS below before purchasing.
Ticket FAQs
Accessibility
Note: Mershon Auditorium does not have an elevator to the balcony. Main floor accessible seating is available for patrons with limited mobility or those using wheelchairs, and their companions.
Tickets are available at all prices (while supplies last) and can be purchased through Ticketmaster or the Schottenstein Center Ticket Office. When ordering accessible tickets, please indicate that you require accessible seating so you can be properly seated.
Ticket exchanges may be made to accommodate guests with disabilities. If a guest with a disability needs to exchange a conventional seat ticket for a ticket in an accessible area, we will make every effort to provide new tickets in the closest comparable accessible seating location on a “first come, first served” basis on the night of the event.
What should I know about UNAUTHORIZED TICKETS?
StubHub, Vivid Seats, eBay, Craig's List, secondary ticket agencies or "ticket brokers" are not recognized ticketing agents. Tickets purchased from unauthorized agents can be counterfeit, stolen, or otherwise void and may not be valid for admission to the event. Websites other than mershonauditorium.com or ticketmaster.com are not affiliated with the venue or university.
Mershon Auditorium is unable to honor, replace or refund invalid tickets. Invalid tickets will be voided. Mershon Auditorium strictly prohibits ticket scalping and the resale of tickets.
What if I have a PROBLEM/ Tickets are LOST or stolen?
The box office is available to help with a variety of ticket issues. Have your photo ID, confirmation number and credit card used for purchase available to locate your order quickly. Tickets that can't be validated can be replaced with new tickets for purchase if available.
If your tickets are lost or stolen, please contact the original point of purchase. For tickets purchased through Ticketmaster online, call Ticketmaster customer service at 800.653.8000.
Mobile / Digital Ticket Tips?
How to TRANSFER your tickets
It’s simple to transfer tickets to friends or family before an event, right from your account.
How to Transfer Tickets:
1. Sign in to your account and select your event
2. Select Transfer Tickets
3. Choose which tickets you’d like to transfer
4. Enter the recipient's first and last name, email address, and an optional note
5. Confirm and click Send
TIP: You must have a Ticketmaster account to receive a ticket via transfer. If the person to whom you are transferring tickets does not have an account, they can easily create one when accepting their tickets.
What is the CHILD TICKET POLICY?
Rules for children vary. Children UNDER two (2) years of age are admitted free for MOST events as long as they sit on a lap. Age limit is subject to change on a show by show basis. Some events are recommended for adult audiences.
Why do some of the BEST TICKETS sell quickly AND better tickets become available long after the event goes on sale?
When an event goes on sale, there are may be thousands of customers searching for tickets. There is a misconception that all shows sell out which is actually extremely rare. Most of the time tickets are available at face value until show day. At the start of an on-sale, seats may be held for several minutes as buyers browse and many will be released back into opens. The system is set up to sell "best available" in the price level you select. Grabbing those for a hot show is the way to make sure you are not shut out. Tickets can also be released for sale as the event approaches if the artist releases holds. Often, great seats are available on show day.
Where is WILL CALL?
If you purchased tickets through Ticketmaster YOUR tickets were/ will be delivered as mobile to be scanned at entry. Your phone is your ticket!
You can transfer your mobile tickets to another guest. We cannot guarantee the validity of tickets purchased from an unauthorized source. Transfers of third-party tickets must be transferred through Ticketmaster. Only Ticketmaster mobile-compatible tickets (generated by Ticketmaster and shown on a mobile device as a SafeTix code) will be accepted.
If you don't have a smartphone, bring your confirmation email and photo ID to the Box Office ON EVENT DAY for assistance.
WILL CALL tickets can be picked up at the Mershon Auditorium ticket office located inside the High Street entrance starting two hours before show time on event day.
Can I get BACKSTAGE PASSES/ MEET-N-GREET access?
Mershon Auditorium does not issue or sell backstage passes to events. Backstage access is strictly limited and arranged by the tour. Guests found in these locations without proper credentials are subject to ejection and/or arrest. Official VIP upgrades may be available for purchase via Ticketmaster.
TICKETMASTER REFUND Policy
Ticket prices are subject to change at any time. If an event is canceled or rescheduled, return to your original point of purchase.